Suncorp Bank has told brokers that, as part of its move into ANZ, it will stop accepting loan applications from Wednesday 7 October 2026. This is a step in the integration, not a sign of trouble at the bank, and most existing loans continue to be serviced as normal.
It is three dates, not one
- 7 October: no new applications are accepted from this date. Anything not yet lodged has to be submitted before then.
- 27 October: home loan applications already lodged need final approval and loan documents issued by this date.
- 26 December: those loans must settle by this date.
What changes for existing Suncorp customers
The part that is easy to miss is that the change is not limited to new customers. From 7 October, a change to an existing loan that needs a fresh credit assessment, such as a top-up, a split or a restructure that creates a new account or a new loan contract, can no longer be done with Suncorp Bank. It would need to be applied for with ANZ or with another lender, which means income and credit are assessed again from the start.
Every situation is different, so check your own position with your bank or your broker. Customers in financial difficulty can contact Suncorp Bank Customer Assist on 1800 225 223, and existing hardship arrangements continue.
Video transcript
From the seventh of October, Suncorp Bank will no longer take loan applications. It is part of the bank's move into ANZ.
Hi, I'm Jack Si from Australian Finance Service Solutions.
So what does this mean for you?
It is three dates, not one. From the seventh of October, no new applications. Anything not yet lodged has to go in before then.
Home loans already lodged need final approval and loan documents by the twenty seventh of October.
And those loans must settle by the twenty sixth of December.
If you already have a Suncorp loan, most things carry on as normal. But from the seventh of October, a top up, a split or a restructure that needs a new credit check will have to be applied for with ANZ or another lender. Check your own situation with your bank or your broker.
The earlier you check this, the more options you have.
If you want us to look at your situation, send us a message.
You can find us at A U F S S dot A U.
This is general information only and is not credit advice.
Want us to look at your situation? Send us a message or call 1300 968 888.
General information only, not credit advice. It doesn't take your personal circumstances into account.
Jack (Muyuan) Si is a Credit Representative (516785) of Buyers Choice Licencing Pty Ltd ACN 626 172 281 (Australian Credit Licence No. 509484).